Ryanjolie's goal is to ensure your complete satisfaction with your purchase. If you are not satisfied with your purchase, please kindly inform us within 7days from getting the items (If beyond 7 days , we won't accept return and exchange) and you can return it to Ryanjolie within 7 days of purchase date. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
Please kindly read all conditions as follow. If conditions are not met, Ryanjolie reserves the right to refuse the return or to charge a restocking fee not less than 15%.
How to return or exchange an item:
1. Place the original package into a shipping carton.
2. Please do not place stickers or shipping labels on the original manufacturer’s package.
3. We recommend you ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
1.All returned or exchanged items must be in new condition and not affect the resale, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
2. Ryanjolie is not responsible for personal data or items left in returned merchandise.
3. Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
4. Ryanjolie is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
5. Ryanjolie reserves the right of final explanation and revision for the terms